Komore Explained covers the UK appliance retailer’s brands, best sellers, delivery terms, and Trustpilot standing.
Key Takeaways
- Komore is run by NOVAECO LTD and resells Midea, Comfee, Eureka, and Toshiba appliances, not its own products.
- Best sellers span coffee machines, vacuums, fridge freezers, and ice makers, each with real Trustpilot backed feedback.
- Orders placed before midday dispatch within 48 hours, with free UK mainland delivery and a 30 day return window.
- Trustpilot rates Komore 4.2 out of 5 from 25 reviews, with the company replying to all negative feedback.
What Is Komore?
Komore is the trading name of NOVAECO LTD, a UK registered company with Companies House number 15891345. The company was incorporated on 12 August 2024, which makes Komore a relatively young operation as a registered business. There’s no founding story on the site and no named leadership team beyond the company filing itself, so the clearest picture of who’s behind Komore comes from public records rather than brand marketing.
NOVAECO LTD’s registered office is Marlborough Mill, Ridgefield Street, Failsworth, Manchester, M35 0HJ. The company has a single director on record: Libi Huang. There’s no wider executive team, board, or set of co-founders listed anywhere in the company’s official filings.
In practice, Komore operates as a UK based online retailer selling home and kitchen appliances through a Shopify storefront at komore.co.uk. It doesn’t manufacture products itself. Instead, it functions as a retail layer that sells appliances sourced from established brands, with orders placed and fulfilled through its own website rather than through a marketplace intermediary.
So before looking at what Komore sells, it’s worth being clear on what it is: a small, recently incorporated UK company, run by one named director, operating a direct to consumer appliance store. That’s the operational reality behind the brand name.
What Komore Actually Sells (Not a Manufacturer)
Komore doesn’t make its own appliances. On its homepage, under an “Our Brands” section, the company names the manufacturers it actually stocks: Midea, Comfee, Eureka, and Toshiba. So when you buy from Komore, you’re buying one of these brands’ products through Komore’s storefront, not a Komore designed or Komore built appliance.
What Komore does provide is a single site pulling together a fairly wide range of appliance categories:
- Cooking: air fryers, griddles, rice cookers, pressure cookers
- Kitchenware: fridge freezers, dishwashers, range hoods, microwaves, induction hobs, water heaters
- Drinks: kettles, water dispensers, coffee machines, ice makers, juicers
- Food processors: stand mixers, meat grinders
- Air comfort: fans, heaters, air purifiers, dehumidifiers, diffusers
- Laundry and floorcare: washing machines, tumble dryers, vacuum cleaners
That’s a broad spread for a company of this size, covering everything from small kitchen gadgets to full size fridge freezers and washing machines. The value of Komore, in practical terms, isn’t a unique product line. It’s having Midea, Comfee, Eureka, and Toshiba appliances across these categories available in one place, on one UK checkout.
Komore Best Sellers: A Closer Look at the Range
Rather than list every product Komore stocks, it’s more useful to look closely at a handful of items that show what buying from this site actually looks like. The four products below are pulled directly from Komore’s best seller listings and, in most cases, are backed by named customer reviews on Trustpilot. Each one sits in a different category, from coffee machines to fridge freezers, giving a fair cross section of what’s on offer. Prices and features here are taken straight from Komore’s own product pages.
Semi Automatic Espresso Machine
This is Komore’s best selling coffee machine, built for buyers who want proper espresso control at home rather than a basic pod machine. It suits shoppers who care about consistency shot to shot, thanks to a brew memory function and a front mounted pressure gauge for monitoring extraction as it happens.
- 20 bar pump and 430 stainless steel body for full bodied, crema rich espresso
- Brew memory saves your preferred single or double shot volume for next time
- Front mounted pressure gauge shows extraction pressure in real time
- Adjustable temperature and brew time to fine tune strength and flavour
- Dispatched within 48 hours with UK mainland delivery
Price: £95.00 (reduced from £129.00, 26% off).
Vacuum Cleaner with 2.2L Dust Cup
This is one of Komore’s best selling floorcare items, sitting in the site’s Floorcare category alongside its other vacuum cleaners. It suits buyers who want a lightweight upright that’s easy to store and manoeuvre around furniture and corners, rather than a heavy duty or specialist machine.
- 2.2L dust cup for a decent capacity between empties
- Detachable handle for easy carrying and compact storage
- 150° swivel steering for manoeuvring around corners
- 3 in 1 crevice tool with 2.5m hose and 6m power cord for extended reach
- LED lights to help spot dust and debris in dark or hidden areas
Price: £68.98 (27% off), available in yellow.
Freestanding Fridge Freezer
This fridge freezer represents Komore’s larger appliance range, aimed at buyers furnishing a kitchen, apartment, or studio rather than shopping for small gadgets. It’s also tied to a real customer review on Trustpilot, where a buyer described her new fridge freezer as quiet and stylish.
- 174L total capacity with separate fridge and freezer compartments
- Low frost technology and adjustable temperature control
- Quiet 39dB operation
- Reversible door design and adjustable glass shelves
- LED interior light and large freezer storage drawers
Price: £198.98 (reduced from £328.59, 39% off).
Countertop Ice Maker
This ice maker represents Komore’s ice cube maker category, built for households, home bars, or offices that want a steady supply of ice without relying on a freezer’s built in tray. It’s also backed by a detailed Trustpilot review from a buyer who found the ice maker compact, well made, and faster at producing ice than her freezer.
- Food grade ABS interior for safety and hygiene
- 24 hour timer function to schedule or appointment ice making
- Built in self cleaning function with a removable ice basket for easy maintenance
- Ice scoop included for sanitary, easy dispensing into drinks
- See through lid to monitor ice production without interrupting cooling
Price: £136.98 (reduced from £236.89, 42% off).
Delivery and Returns: What to Expect
Komore ships its products from a UK warehouse, which shapes how quickly orders move. Place an order before midday on a weekday and it dispatches within 24 to 48 hours. From there, standard delivery takes 1 to 5 working days, with express options available at checkout depending on the weight of the item ordered.
Delivery to UK mainland addresses is free across the board. If you’re outside the mainland, that changes: Komore applies delivery surcharges for the Scottish Highlands and Offshore Islands, Northern Ireland, the Channel Islands, the Isle of Wight, and the Isle of Man. Worth checking before you order if you fall into one of these areas.
On returns, Komore operates a 30 day return window, referenced on both its Trustpilot company profile and its affiliate program page.
A few practical points worth keeping in mind:
- Dispatch: within 24-48 hours for orders placed before midday, Monday to Friday
- Standard delivery: 1-5 working days after dispatch, with weight based express options
- Free delivery to UK mainland; surcharges apply outside it
- Returns: 30 day window from the point of purchase
- Contact: handled by email only, with no phone line listed for customer support
What Customers Say
On Trustpilot, Komore holds a 4.2 out of 5 TrustScore, rated “Great,” based on 25 reviews. The breakdown behind that score is 72% five star, 12% four star, 4% three star, and 12% one star, so the large majority of reviewers land at the top end.
The recurring positive themes across reviews are fast delivery, product quality relative to price, and helpful delivery drivers. One reviewer, Mrs L P B, described her countertop ice maker as compact and well made, noting it produced ice faster than her freezer. Another buyer, Vanessa, called her new fridge freezer quiet and stylish.
Not every review is glowing. A small number mention issues with delivery timing or difficulty reaching support. In one case, a customer reported receiving the wrong item along with a payment processing problem; Komore’s team confirmed the mistake, resolved the payment issue, and resent the correct item. In another, a customer struggling to arrange a return had her return instructions resent after the original email was missed. Komore replies to 100% of negative reviews on Trustpilot, typically within 24 hours, and its responses in these cases follow that pattern: acknowledging the issue and setting out what was done to fix it.
The Komore Affiliate Program
Komore runs a documented affiliate program, something not every retailer its size bothers to set up. It’s managed through GoAffPro, a third party platform, at komore.goaffpro.com.
The structure is straightforward. Affiliates earn a 10% commission on every successful referral order. Commissions are tracked automatically through the platform and paid out at the start of each month, so there’s a clear, predictable cycle rather than an ad hoc payout process.
Komore also supplies affiliates with the materials to promote its products: banners, product images, and promotional copy, all provided directly by the company. For anyone running a UK appliance or home goods content site, it’s a concrete, verifiable program rather than a vague “get in touch” arrangement.
Where Else You Can Find Komore
Beyond its own website, Komore also sells through a dedicated storefront on Amazon UK, listing products such as climate control systems, ice makers, mini fridges, and hot water dispensers.
Summary
This look at Komore covered a UK reseller of Midea, Comfee, Eureka, and Toshiba appliances, run by NOVAECO LTD and trading through a Shopify storefront alongside a dedicated Amazon UK page. The products reviewed ranged from the 1350W Semi Automatic Espresso Machine at £95.00 (down from £129.00) to the 174L Freestanding Fridge Freezer at £198.98 (down from £328.59), both drawn directly from Komore’s current best seller listings.
A few items stood out on their own merits. The 700W Upright Vacuum Cleaner and the 20KG Countertop Ice Maker both back up their listed features with named, verified Trustpilot reviews, including a buyer who found her ice maker faster at producing ice than her own freezer. The affiliate program run through GoAffPro, offering a 10% commission paid monthly, is also a concrete, documented mechanism rather than a vague partner scheme. For anyone considering an order, two things are worth acting on directly: place orders before midday on a weekday to get the 24 to 48 hour dispatch window, and keep the 30 day return period in mind, since contact with Komore runs through email rather than a phone line.
